Company Overview
- US-based insurance provider
- $56B annual revenue
Tech Overview
- 16M Customers
- 30 Petabytes of data
- 100M+ Transactions annually
Business & Technical Challenges
- Customer data spread across 100+ databases and apps, causing consistency and maintainability issues
- Lack of single source of truth impacted data driven decisions in their rapidly growing business functions
- Technical
- Data integrity and security posture were weakened because of data spread and lack of well-defined IDAM policies
- Lack of availability of critical talent significantly limited the ability to drive required improvements
- New application development was challenged by the need to corral data and verify its accuracy / freshness
- Conducted extensive stakeholder interviews to understand the existing enterprise data architecture and data storage policies
- Provided 24/7 database management and remote DBA capabilities to continuously tune database performance and improve security posture
- Supported a mixed database environment (e.g. Cassandra, PostgreSQL)
- Migrated to Dynamics 365 by:
- Designing new data architecture to consolidate, simplify and standardize access
- Establishing data governance principles based on best practices
- Developing a process to enforce data quality
- Optimizing IDAM policies to secure data access
- Migrating business logic in stored procedures to business layer
- Standardized measuring, monitoring and tracking data accessing real time
- Lowered operational costs, reduced risk and drove faster innovation with continuous 24/7 monitoring by experts
- Overall data quality improved by 50%
- # of active users maintaining the master data reduced by 45%
- Storage needs reduced by 30% overall
- Consolidation of databases resulted in 10M+ annual savings
- Established Information Lifecycle application
- Storage needs reduced Standardized processes for data governance, disaster recovery, and proactive monitoring by 30% overall